1. Agreement to Terms

By accessing and using the SoVital website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Use of Website

2.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to access the website without permission

2.2 Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products and Services

3.1 Product Information

We strive to provide accurate product information. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, or error-free.

3.2 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

3.3 Not Medical Advice

The information provided on our website is for educational purposes only and is not intended as medical advice. Our products are food supplements and should not replace a varied diet or healthy lifestyle. Always consult with a qualified healthcare professional before starting any new supplement regimen.

4. Orders and Payment

4.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

4.2 Pricing

All prices are in Euros and are subject to change without notice. We reserve the right to correct any pricing errors on our website.

4.3 Payment

Payment must be received before we process your order. We accept various payment methods as indicated on our website.

5. Shipping and Delivery

We ship to addresses within Slovenia. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

6. Returns and Refunds

6.1 Return Policy

You may return unopened products within 14 days of delivery for a refund. Products must be in their original packaging and condition.

6.2 Return Process

To initiate a return, please contact us. Return shipping costs are the responsibility of the customer unless the return is due to our error.

6.3 Refunds

Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of SoVital or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, SoVital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products.

10. Indemnification

You agree to indemnify and hold harmless SoVital and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our website or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Slovenia, without regard to its conflict of law provisions.

12. Dispute Resolution

Any disputes arising out of or related to these Terms shall be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved in the courts of Slovenia.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

SoVital
Ljubljanska cesta 22
6230 Postojna, Slovenia
Phone: +386 5 824 79 65
Email: [email protected]